|
To keep customer coming back to your stores again and
again, Smart Retailer Customer Relationship Management
System provide the retailer with unprecedented levels of
insight into customer behavior patterns. Understanding
their purchasing behavior, allows you to classify your
customers and provide them with compelling offers. Our
solution is unique in the market that focus on retail
business and fully integrated with our point of sale
system. Through our CRM system, you know how much
customers visit in your store, how often they are visit.
In today’s retail world, understanding customer behavior
patterns is critical to success, both in marketing to
customers to drive them into the store, and in providing
a positive experiences in the store once they arrive.
Product Highlights
- Real-time capturing sales transaction from
point-of-sale
- Customer purchase history and analysis
- Define customer level and grading
- Create campaign and bonus scheme
- Customer can base on different type of items and
sales transaction amount to gain points
- Customer can accumulate the points to gain
special discount or gifts redemption
- Points can be use as a coupon
- Allow issue discount for different level of
customer on different date, periods or special
events
- Membership registration and renewal
- Membership fee management supported
- Allow customer to join membership program at
front-end point of sale system
- Support different type of membership card
(magnetic card, barcode card, visual rewritable card
or smart card)
- Issue supplementary member card
- Web-base user interface and detailed analysis
reports
- Fully integrated with Smart-POS
Smart-POS : CRM Module Features
- Real time upload transaction
- Support quick member registration
- Get member information from CRM system
- Printing member information on the receipt
(member name, accumulated points, special offer
etc.)
- Printing information on visual rewritable card
- Update member points on each transaction
- Points deduction
- Gifts redemption
- Handle member layaway sales orders
|
